Area of application of the Access Fee

The Fee is not due if you only visit the minor islands without visiting the Old City. The organization of the inspections will take these cases into account.

The payment of the Access Fee is a single charge for entry to the Historic City of the Municipality of Venice and the other minor islands of the Venetian Lagoon. This means that the Access Fee paid for access to the Historic City of the Municipality of Venice is also valid for entry to the minor islands of the Venetian Lagoon (In compliance with Resolution number 236 dated November 23 2023 issued by the MUNICIPAL COUNCIL, as part of the first experimental implementation for the year 2024, the Access Fee is NOT applied to the Minor Islands of the Venetian Lagoon as specified in the Regulation.)

Supporters using specially dedicated lines (typically those departing from the mainland and arriving directly at Penzo Stadium) are not subject to payment or exemption).

No, as long as one takes the shortest route from Piazzale Roma to Santa Lucia Station.

Venice Lido (including Alberoni and Malamocco), Pellestrina, Murano, Burano, Torcello, Sant‘Erasmo, Mazzorbo, Mazzorbetto, Vignole, S. Andrea, La Certosa, S. Servolo, S. Clemente, Poveglia, Sacca Sessola.

The islands of San Michele and Giudecca are included in the perimeter of the Old City.

No, for the year 2024, on a trial basis, there is no exemption or payment of the Access Fee for those going to one of the minor islands of the lagoon.

Who is required to pay the Access Fee?

Yes, for the days of enforcement scheduled in 2024, if one doesn't meet the conditions of exclusion (art. 4) and exemption (art. 5) and is not a spouse, civil partner, cohabitant, from first- to third-removed relative or kin up must pay the access fee. The exemption could in any case be acquired through a relative of the deceased who resides in Old City and proceeds to pass on the exemption.

The Access Fee must be paid by anyone entering the Historic City, subject to the following exemptions.

No, in the current regulation there is no exemption for those arriving in Venice by bus subject to the ZTL fee.

No, Venezia Unica card holders are not exempt from booking and/or paying the entry fee if they do not meet the conditions of exclusion (art. 4) or exemption (art. 5).

Yes, for the days of enforcement scheduled in 2024, if one doesn't meet the conditions of exclusion (art. 4 of the regulation) and exemption (art. 5 of the regulations). In any case if the celebration concerns a resident, he or she, or a resident family member, may invite and acknowledge the exemption.

Yes, for the days of enforcement scheduled in 2024, individuals who are married, civil partner, cohabitant or from first- to third-removed relatives or kins of a resident in the mainland of the Municipality of Venice must pay the entry fee to the Old City, if they are not among the individuals meeting the  conditions of exclusion (art. 4) and exemption (art. 5).

No, because this exemption from the payment of the Access Fee is applicable only to the members of the households of individuals who have paid the IMU property tax in the same municipality and who are equal to residents, therefore, only to natural persons.

Individuals exempt/excluded from the payment of the Access Fee

Excluded/exempt individuals, with the exception of residents and those born in Venice, children under the age of 14 and Disability Card holders and their accompanying caregivers, will need to acquire an exclusion/exemption title (voucher with QR-code) via portal at the link: https://cda.ve.it/en/ or dedicated application.

In case of a check, it will only be necessary to show an Identity Document or in case of people with disabilities, the Disability Card.  

For visits to Venice, residents of the Veneto region are exempt from payment on the days when the Access Fee is active. However, they are required to make a reservation (except for children under the age of 14, individuals born in the Municipality of Venice and Disability Card holders and their accompanying caregivers, who are not subject to mandatory reservations). They have to obtain an exemption certificate ( a voucher with a QR code) using the portal at the following link: https://cda.ve.it/en/ or via the dedicated App.

No, non-resident property owners or timeshare owners and their household members will need to acquire an exemption voucher valid as long as ownership remains and in any case to be renewed annually (if in good standing with IMU -property tax - payment). Bookings will not have to be made at individual entries, but there will only be a requirement to show the exemption voucher upon inspection, if any. For timeshares, the voucher is valid for the timeshare period.

No, for the days of enforcement scheduled for 2024, friends and acquaintances visiting people residing in Venice Old City or Islands will not have to pay as long as they have an exemption voucher whose activation will be the responsibility of the resident. The exemption voucher may cover all days of stay. 

No, for the days of enforcement scheduled in 2024, the spouse, civil partner, cohabitant, from first- to third-removed relatives or kins only need to book access to the Old City of the Municipality of Venice (declaring the degree of relationship) as stated in art. 5(1)(t) of the Regulation for the establishment and governing of the entry fee.

In order to prove one's condition, if one has not received the QR-code from the accommodation facility, the guest must acquire the voucher with QR-code in the dedicated platform indicating the accommodation facility at which he or she will stay overnight.

For the day visit to Venice, on days when the trial is active, the following are exempt from paying the entry fee, but will have to make mandatory bookings:

  • tourists staying in facilities in the Municipality of Venice;
  • temporary residents;
  • Veneto residents;
  • people with certified disabilities and accompanying person;
  • those who need medical examination or treatment;
  • companions or visitors of inpatients in a hospital or housed at a healthcare facility;
  • athletes for CONI - Italian Olympic Committee - sporting events in the Old City;
  • persons summoned for reasons of justice to public offices located in the Old City;
  • tenants, spouses, from first- to third-removed relatives and persons visiting residents of the Old City. 

For the full list of exemptions see art. 5 of the Regulation.

Residents are excluded from booking and payment of the entry fee, and upon inspection, if any, they will be able to prove their condition by showing a document of proof.

Cancellations and refunds

It is possible to cancel the voucher up to one day before its validity date by clicking on the confirmation e-mail (in the link provided at the bottom of the e-mail) or by entering the booking code provided in the e-mail. 

If the voucher has already been paid for, it is possible to request a refund up to one day before the validity date of the voucher by entering the booking code provided in the confirmation e-mail or indicated on the ticket under the booking code, and the amounts paid will be refunded to the same payment method used. 

Cancellation of the voucher will automatically cancel all the paid tickets that were issued for the transaction being cancelled.

The voucher can be recovered by entering the e-mail address or telephone number in the field provided, depending on the information you provided during the registration and payment process.

 

For any refund requests made after the date of validity of the Access Fee, to be submitted in any case within the time limit specified in Article 1, paragraph 164 of Italian Law dated December 27 2006, number 296, the relevant documentation proving the fact that entry to the City of Venice was not made must be attached. These requests may be submitted by the accessing Venice Access Fee Information Request page and filling in the dedicated form.

QR-coded vouchers are named.

General questions

They will be clearly identifiable by wearing a bib and/or identification card. 

Yes. 

No, you can only use it for the requested date(s).

No.

From the day of arrival to the day of departure at the accommodation facility.

Accommodation customers have to consult the facility staff for instructions.

The Municipal Administration can use the tools provided by the law for the recovery of evasion and avoidance and in particular carry out checks, inspections and inspections by staff authorized to do so at the main access points of the City. The administrative penalty goes from 50 to 300 euros (+10 euros of the Access Fee).

The 3rd-removed kinship relationship exists with, among others, great-grandfather, uncle, nephew, while the 3rd-removed kinship relationship exists with, among others, great-grandfather, uncle, nephew of the spouse and civilly united.

The trial for the year 2024 does not include the application of the concept of a daily threshold, understood as the number of entries beyond which the Fee due may have different amounts.

The City Administration may use the tools provided by the regulation for the recovery of evasion and avoidance and in particular carry out audits, inspections and site inspections through authorized personnel at the main entry points to the City. The administrative penalty ranges from 50 to 300 euros (+10 euros of the Access fee).

 

No, for the days of enforcement scheduled in 2024, you only need to book entry to the Old City of the Municipality of Venice as stated in art. 5(1)(w) of the Regulation for the establishment and governing of the entry fee. 

No, because there is a tourist tax to be paid. One should still acquire the exemption voucher with QR-code, indicating only the days on which one intends to visit the Old City if they fall within the days of enforcement.

No, because there is a tourist tax to be paid. One must still acquire the exemption voucher with QR-code indicating the days of overnight stay (from the day of arrival to the day of departure).

No, they are not required to pay and do not need to place a reservation for access. They have to prove their age with a valid identity document during inspections.

Workers who are not resident and not born in the Municipality of Venice, employed and self-employed, including commuters, with a permanent (including temporary) operational base in the Old City can acquire an annual continuous voucher. Workers who need to travel to the Old City occasionally for their work will need to book entry by acquiring a voucher valid for the days on which the entry fee is charged. Only after an inspection attesting entry to Venice, may additional information demonstrating worker status be requested.

In the event of an inspection, the visitor is required to declare the new residence, which is then verified by the Municipal Administration. If you wish to have a document certifying your new residence, you can download, free of charge, a certificate of residence for the applicant or other household members. The form is available on the following website: dime.comune.venezia.it/servizio/certificati

No, those born in Venice do not have to book and/or pay the entry fee, but they must prove, upon inspection, if any, their status by showing a document from which their birth in Venice is derived.

No, on a trial basis for 2024, on trial days the Fee will always be €5.00.

For the year 2024 the need was felt to start an initial application phase of the Access Fee on a trial basis, aimed at verifying its effects also from the perspective of a better management of tourist flows - also in terms of encouraging virtuous behaviour in entering the Old City of Venice as well as discouraging unscheduled day visits - and the organization of public services.

On a trial basis for 2024, the visit booking and Access Fee payment (except for those meeting the exclusion and exemption conditions) will apply:

1) only to those days scheduled in the 8:30 a.m. to 4 p.m. time slot.

2) to enter the Old City of the Municipality of Venice and NOT the minor islands in the lagoon;

3) in fixed form and amounting to €5.00. 

For the year 2024 the need was felt to start an initial application phase of the Access Fee on a trial basis, aimed at verifying its effects also from the perspective of a better management of tourist flows - also in terms of encouraging virtuous behaviour in entering the Old City of Venice as well as discouraging unscheduled day visits - and the organization of public services.

On a trial basis for 2024, the visit booking and Access Fee payment (except for those meeting the exclusion and exemption conditions) will apply:

1) only to those days scheduled in the 8:30 a.m. to 4 p.m. time slot.

2) to enter the Old City of the Municipality of Venice and NOT the minor islands in the lagoon;

3) in fixed form and amounting to €5.00. 

Yes, for the scheduled days of enforcement, exemption or payment of the Access Fee is valid for the whole day.

No. On a trial basis for the year 2024, there are no different amounts of the Access Fee depending on the time interval between its payment and expected access.

The multichannel, multilingual platform has been active since January 16 2024. It is online at http://cda.ve.it. 

In the Municipality of Venice, all guests staying in accommodations (hotels, room rentals, B&Bs, etc.) are required to pay the Tourist Tax, which is collected directly by the facility manager. The tax is calculated by applying, for each guest, the rate set by the Municipality to the number of nights the person stays in the facility (up to 5 nights).

The Access Fee is applied as an alternative to the tourist tax and is aimed at all those who instead enter the Old City without staying in an accommodation facility in the City of Venice, subject to the exclusions or exemptions provided.

In the Municipality of Venice, all guests staying in accommodations (hotels, room rentals, B&Bs, etc.) are required to pay the Tourist Tax, which is collected directly by the facility manager. The tax is calculated by applying, for each guest, the rate set by the Municipality to the number of nights the person stays in the facility (up to 5 nights).

The Access Fee is applied as an alternative to the tourist tax and is aimed at all those who instead enter the Old City without staying in an accommodation facility in the City of Venice, subject to the exclusions or exemptions provided.

In order to promote sustainable and conscious tourism as well as the adoption of good practices in tourism, the City Administration has provided for the determination of the Access Fee to the Old City of the Municipality of Venice and other minor islands of the lagoon. This Fee is established under national legislation (art. 4 paragraph 3-bis of Legislative Decree 23/2011, Law 145/2018, Law 122/2010).

The application of the Fee implements the regulation of tourist flows, and its proceeds are used to finance tourism-related interventions, including those for the maintenance, enjoyment and rehabilitation of local cultural and environmental heritage and related local public facilities.

For the year 2024, on a trial basis, there will be no request for exemption or payment of the Access Fee for those going to one of the minor islands of the lagoon.

From the day of arrival to the day of departure to/from the accommodation facility.

My spouse is not a resident of Venice and was not born in Venice. Can the exclusions from the Access Fee payment specified in Article 4 of the Regulation still apply to my spouse?

Non-resident property owners and their family members are only required to acquire an exemption voucher. This voucher is valid as long as they own the property, and it has to be renewed every year (if you are in compliance with your IMU payments). Reservations are not required for each access, but presenting your exemption voucher during any inspections is mandatory.

The clients of the accommodation facility are required to submit a request for exemption. The Tax Office of the Municipality is currently drafting an advisory notice addressed to facility managers, which will suggest that they provide their guests with the facility code (TTAX) in order to make it easier to identify the facility in the search field when applying for the exemption status.

No, for the days in which the restriction of the Access Fee is scheduled in the year 2024, participants in sports competitions recognized by CONI, its Federations, or Sports Promotion Bodies are only required to reserve access to the Historic City of Venice as specified in Article 5, paragraph 1, letter j), of the Regulation for the definition and administration of the Access Fee. 

The exemption also extends to the group's accompanying person. The voucher with the QR code can be issued to the whole group. It does not require inserting the name and last name of all the members of the group participating in the competition, but it is sufficient to insert the number of group members, provided they move together so as to be identified as a group during any inspections; otherwise, for people moving independently, the "Add holder" section must be completed.

Pay the Access Fee

Yes.

Booking and payment can be cumulative.

Through the display of the voucher with QR-code.

Yes, on a trial basis for 2024, the entry fee does NOT apply from 4 p.m. to 8:30 a.m. the next day and no booking is required.

On a trial basis for 2024, booking and payment of the entry fee will apply from 8:30 a.m. to 4 p.m. on the following days: 

  • 25, 26, 27, 28, 29, 30 April 
  • 1, 2, 3, 4, 5, 11, 12, 18, 19, 25, 26 May 
  • 8, 9, 15, 16, 22, 23, 29, 30 June 
  • 6, 7, 13, 14 July 

Only for exceptional cases will payment points be available at Piazzale Roma and the Venice-Santa Lucia Station square.

The Access Fee must be paid prior to enteringthe Old City of the Municipality of Venice. 

The option of paying the Access Fee when arriving at Venice P.le Roma and the Venezia Santa Lucia railway station is currently being implemented.

Students, school and organised groups

It may only be carried out by one person, but each component must be registered. 

Teachers are not required to pay the Access Fee because they can register and obtain the QR-code voucher in their capacity as workers. On the other hand, there is no specific exemption for the accompanying person; therefore, if he or she does not qualify for the conditions of exclusion (Article 4) and exemption (Article 5), then they are required to make the payment. If you are a subject with the conditions of exclusion (Article 4) and exemption (Article 5), you are required to obtain the relevant access voucher with a QR code, depending on your exclusion/exemption status.

No, for the days in which the restriction of the Access Fee is scheduled in the year 2024, they only need to make a reservation for access to the Historic City of Venice as specified in Article 5, paragraph aa), of the Regulation for the definition and administration of the Access Fee. This exemption does not require inserting the name and last name of every individual of the group participating in the trip or educational visit: it is sufficient to insert the number of group members, provided they move together to be identified as a group during any inspections..

In compliance with Resolution no. 236 of November 23 , 2023 of the MUNICIPAL COUNCIL, during the first experimental implementation for the year 2024, the access fee will NOT be applied to the Minor Islands identified in the Regulation.

Payment of the Access Fee is not due by students, including commuters, of schools of any level, of university and post-graduate institutes that have their seat in the Ancient City of the Municipality of Venice or in the other minor islands of the lagoon.

Students who are non-residents and not born in the Municipality of Venice, including commuters, of schools of all levels with a permanent place of operation in the Old City can acquire an annual continuous voucher. Students on a study trip or visit must book entry by acquiring a voucher valid only for the days on which the entry fee is charged.